Shipping and payment

Orders and delivery

All orders placed through this web site are subject to confirmation and acceptance by Paper Posies. We will deliver the goods to the location you specify in your order, within the agreed timeframe, subject to their availability. Where the goods are not available you will be notified of this by us (phone or email) as soon as possible.

Returns and refunds

Paper Posies have an extremely strict quality control process. In the unlikely event of a faulty or defective product, please contact us within 48 hours of receiving your order. You can then return the item to our warehouse for exchange. The product should be returned in its original packaging with all tags attached and have no evidence of use.

Prices and Payment

All pricing information is displayed in AUD excluding GST. You can pay for your order using your credit card (via the PayPal payment page), your PayPal account, or by Direct Deposit (your goods will be dispatched once payment has cleared in our bank account).

Your order details are safe and secure. All personal information provided to Paper Posies is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet.